Why are these forums akin to a soap opera?

[Ardbob]

2. If you are angry enough to want a refund, then try to get a refund. We don't need to hear about it. We don't care. If you're trying to get SE's attention, it's not working. They are too busy working on their gaming and fixing problems to read a thread about someone who has already given up on the game just because they're having a few server issues.
3. If you are merely upset by lack of support or want to discuss game elements, join General Discussion and start a friendly discussion about it. Throwing a fit and stomping your fit (metaphorically) are not going to make people care. It's just going to make people think you obviously have anger issues.
4. If someone makes a stupid post ignore it. By responding at all, you're simply pushing it back to the top of the list where countless more people will keep it there with other responses. Ignore it and within 20 minutes it will be deep into the depths of the forums where no one will ever find it.

Adding onto this: Even if this is a person's first MMO launch it boggles my mind that they wouldn't think, "Well I suppose it makes sense they'd have issues the first month or so considering the sudden massive influx of players." Instead they immediately jump to, "This game is going to fail, I want a refund!" What made me laugh though are the people saying, "Server issues!? This is why 1.0 failed SE!" Obviously those people didn't play 1.0, because otherwise they'd realize it failed for completely different reasons.

Edit, Extra Note: I'm not saying people have to post bugs in the bug reports. I'm saying don't post other shit in that subforum. It's not where it belongs and people are making it hard for the developers to see the actual issues.