Didn't received pre-order code

[CoverJagger]

You need to use the 18 digit preorder code first whether you want the bonuses or not.
Who did you order it from? I may be able to help you find a way to get a refund if you actually want one.

As I said, I received the 18 digit code (pre-order bonus code) which would provide me with bonus items and the early access code, which I didn't received upon registering the 18 digit bonus code.

I bought the pre-order from the SE official NA store. If you have any info on how to proceed with an refund request (if that possibility even exists), feel free to send me a private message.

Thanks!