Here's my take on this whole thing.

I paid good money to play your game, and I'm actually going to be paying a "monthly fee" to play this game. I should be able to play the game whenever I want.

There are people who can only play on certain times and if they can't play they will leave. Why bother creating an MMO when it's not being handled correctly.

Look at SWTOR's launch, that game had an amazing launch.

If they don't fix this within the free month, I demand my money back. Because I paid good money for something I cannot use.