The problems North America has endured with FF14 P4+EA.

[Noroi_Kisaragi]

Phase 4:

*Square Enix waited until the last possible day to issue codes to North American PS3 players, this backfired when there was a critical issue that resulted in no NA PS3 owner being unable to link their accounts. This was fixed after midnight, only a few hours before the beta kicked off. European/japanese servers were completely unaffected, as were north american PC owners.

*In Phase 4, North American servers were experiencing the most problems with server congestion. EU and JP servers were fine, and there were multiple times during Phase 4 where every single one of the 15 NA servers were down, yet all JP/EU ones up. This happened 3 times during Phase 4 I noticed. Square Enix's solution was to add 5 JP servers(?), and only 2 NA servers(?)

*In Phase 4, over 30,000 players north american and european experienced error 3102 and were unable to participate in the beta test until the last 3 hours of the beta. This was no fault of the players, anyone who was zoning when the servers crashed at midnight were screwed out of the beta. Japanese servers were completely unaffected, and Square Enix refused to even comment on this until the last day of BETA. North American/European players were literally left in the dark by the company for 30 hours before Square finally acknowledged that there was a problem. Japanese servers were completely unaffected.

*In Phase 4, a lower but still significant amount of players recieved error 90000. Unlike error 3102, this was never fixed and players who received it were unable to participate in the test at all. Unlike error 3102, error 90000 was never acknowledged by square enix until after beta phase 4 ended, on the beta forums where Yoshida said that "we have made backend server adjustments and stopped error 90000" in a non-sticked forum post that quickly fell into the dark. Japanese servers were completely unaffected.

Early access:

*North American players experienced problems when Square Enix's website was issuing european codes to players. This is an ongoing issue that is still affecting many players even now, that Square Enix is working to address. It is currently locking certain players from participating in early access. Not to mention Error 3 and taking hours to redeem a north american preorder code. Japanese servers were completely unaffected.

*North American and European players were unable to participate in instances. At first, Square Enix took a few hours to address and perform the maintenance. The maintenance mostly did nothing, and now there is a second maintenance underway. Japanese servers are completely unaffected.

*Error 90000 is still in affect, appearing to have never been fixed from phase 4 even though Yoshida promised that the glitch was fixed on the beta forums after phase 4 ended. Players experiencing error 90000 were unable to participate in early access for 6 hours until Square finally acknowledge error 90000 in addition to the duty finder problems and scheduled emergency maintenance. Japanese servers are completely unaffected.

*There is only one issue with JP servers involving character data that is being fixed, but there is no downtime and it's being fixed while players are still able to play the game. North american/european players unaffected.

Official release:

*North American and European servers are under severe restrictions imposed by Square Enix, leaving some players unable to play or even enter a queue. This was done as a temporary solution to "monitor the optimizations made on the server more closely". However, it seems to be taking them more than 48 hours to finish monitoring, as all these severe restrictions are still place. As always, japanese servers are completely unaffected. Additionally, Square Enix has now been completely silent leaving players in the dark as to when a fix is inbound, betraying earlier promises to be more open about giving problem updates.

*The lack of an idle timer in FF14 is resulting in people abusing the server restrictions leaving even more people unable to play or even enter a queue. No word on Square if a fix is inbound. Although this technically affects JP servers, it causes no issue since JP servers are rarely ever full. This punishes NA/EU players the most.

Is anyone else feeling a little abandoned by Square? Like wondering if they even care about us? Why only us? This is a japanese game, it's not like the demand for us is far greater than the japanese demand or something. We've endured so much with FF14, with Phase 4 and Early Access that i'm wondering if they even have a Quality Assurance team. Another issue was with Phase 4 scheduling, what was scheduled to be a 1-2 week beta test was instead a glorified demo that only took place over 1 weekend before early access, and most of the bugs found in phase 4 were never fixed and still exist in early access. If phase 4 was supposed to be a server stress test only, it should be clear today they failed because the same server issues are still occuring.

What are your thoughts on how Square Enix has addressed the issues with North American players in FFXIV?

[seikenflash]

I think they are doing an awesome job, a few hiccups here and there, but this is by far the smoothest MMO launch I have had the pleasure experiencing

[RemiRoss]

I think they are doing an awesome job, a few hiccups here and there, but this is by far the smoothest MMO launch I have had the pleasure experiencing

Agreed, absolutely one of the smoothest launches I've been a party too. Everyone loosing their minds about the bugs are going to die young from all the stress they're putting themselves through.

[Poetsave]

You are upset cause there were bugs found in BETA PHASE 4? Bug in a beta my gosh what kind of company is square enix running over there?

[Ashiee]

[Asriah]

You've made a lot of assumptions and generalizations in your pointless "I can't play so time to whine" post.

First of all. The error codes 3012 and 90000 are not the problem. Those are just codes, numbers. So when 3012 pops up it isn't like 'fixing' 3012 suddenly makes things better.

Second of all, you say SE waited to acknowledge the problem? It was only a week ago and you forget how things happened? Because of there being so many people with these problems the forums got hammered and taken down in order to relieve stress on the game servers. But if you went over to their Twitter they acknowledged the problems and said they were doing what they could to fix it.


YOU don't know what the problem was, so stop acting like they simply ignored it till the last minute. YOU clearly have no idea how coding in an MMO is massive and the time it takes to troubleshoot hundreds of thousands of lines of code is enormous.

The errors causing 3102 and 90000 were a real thing, and SE could have just taken down the servers for everyone knowing it was just going to keep affecting more people but they didn't because the only thing they could offer players was a chance to still play if they haven't been affected yet. There is really only so much you can do.

Now let me be annoyed with a more valid complaint, that because my 1.0 character didn't qualify for Legacy status I'm not in early access .

P.S. For the record, Every MMO that has more players at launched than anticipated has these kinds of problems. Give SE credit for busting their butts to fix it. Go to Nexon who still haven't upgraded their game servers in years to address lag problems.

[Soraki_Griever]

Cos Americans are the only one who's had most of these problems. Stop playing the Martyr. America isnt the centre of the universe.

[Scarletyoshi]

[Noroi_Kisaragi]

You are upset cause there were bugs found in BETA PHASE 4? Bug in a beta my gosh what kind of company is square enix running over there?

This argument doesn't really work when Yoshida himself said to consider Beta Phase 4 a "demo".

Yeah, he was right, looking at the issues that are happening today, phase 4 was a demo indeed.

[Gabriel_Mourningwood]

Now let me be annoyed with a more valid complaint, that because my 1.0 character didn't qualify for Legacy status I'm not in early access .

P.S. For the record, Every MMO that has more players at launched than anticipated has these kinds of problems. Give SE credit for busting their butts to fix it. Go to Nexon who still haven't upgraded their game servers in years to address lag problems.

This is the most important one. Didn't matter whether you subscribed for a long time or a short time prior to 5th Jan 2012. Unless you paid subscription after that date (and how long had FFXIV been running by then), you don't get early access regardless of prior support.