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  1. #71
    Player
    Alexander_Dragonfang's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,042
    Character
    Alexander Dragonfang
    World
    Zalera
    Main Class
    Lancer Lv 70
    Im just in fear of losing some of my 30 free days, not counting that i have already lost my EA...
    (0)

  2. #72
    Player
    Zenok's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    21
    Character
    Zeno Fury
    World
    Ragnarok
    Main Class
    Paladin Lv 36
    Quote Originally Posted by Ainxty View Post
    Go here to fix your registration. Same rules apply (2 weeks) but it's meant for that specific issue.

    https://support.na.square-enix.com/c...82&la=1&daxx=2
    Just imagine hundreds or thousands of people submitting their tickets while they wait 2 weeks process time. By that time many people have surpassed their point of frustration
    (0)

  3. #73
    Player
    Reinholder's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Grenth Urzot
    World
    Sargatanas
    Main Class
    Gladiator Lv 50
    (2)

  4. #74
    Player
    lamestdude's Avatar
    Join Date
    Aug 2013
    Posts
    131
    Character
    Ridamgame Lehuntresse
    World
    Midgardsormr
    Main Class
    Arcanist Lv 38
    Quote Originally Posted by Kei-chan View Post
    I did this as well. I spent 2 hours waiting for chat support only to be told that there were no agents available for chat once my number came up, and afterwards submitted the proper form.

    I imagine that what they mean is that your subscription status (as in, auto-renewal, complete with payment information) will be lost, not your 30 days. That's me trying to be an optimist, however, and as someone totally unwilling to believe that, at launch, they'd remove the 30 days given to new players because of their own poor web design and unclear service registration.
    Same here, I kept waiting for 2 hours as well and nothing happened. Afterwards, I just got a message with those same words...
    This is just plain sad, I really had my hopes up with this new revamped version, lol.
    (0)

  5. #75
    Player
    Reinholder's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Grenth Urzot
    World
    Sargatanas
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by lamestdude View Post
    Same here, I kept waiting for 2 hours as well and nothing happened. Afterwards, I just got a message with those same words...
    This is just plain sad, I really had my hopes up with this new revamped version, lol.
    Anyone still looking forward to lightning returns, that other erstwhile reboot? *cough*
    (0)

  6. #76
    Player
    Eveanon's Avatar
    Join Date
    Aug 2013
    Posts
    47
    Character
    Eve Anon
    World
    Ultros
    Main Class
    Archer Lv 19
    I'm having the same problem, and am here to also keep this thread up. =/ I have pre order bonus's on mine and really don't want to lose those. As for the time spent leveling my character, I don't mind redoing that, since I will be able to do it a little more efficiently.
    (0)

  7. #77
    Player
    Zenok's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    21
    Character
    Zeno Fury
    World
    Ragnarok
    Main Class
    Paladin Lv 36
    This thread needs to be stickied asap for the mods to see this problem they've caused to their customers.
    (0)

  8. #78
    Player
    Thaddeus's Avatar
    Join Date
    Aug 2013
    Posts
    42
    Character
    Thaddeus Reigns
    World
    Diabolos
    Main Class
    Arcanist Lv 39
    I submitted the form, but I'm going to try the chat support tomorrow too. This can't stand.
    (0)

  9. #79
    Player
    refraxion's Avatar
    Join Date
    Aug 2013
    Posts
    60
    Character
    Andy Bogard
    World
    Coeurl
    Main Class
    Lancer Lv 31
    Keep this thread up guys! I tried contacting Mike Fahey from Kotaku to see if he can get more exposure on this issue.
    (1)

  10. #80
    Player
    Alexander_Dragonfang's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,042
    Character
    Alexander Dragonfang
    World
    Zalera
    Main Class
    Lancer Lv 70
    They have to fix this ASAP, not 20 days, before EA ends. You have 3 days SE. 3 days.
    (1)

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