Lost free 30 days for accidentally registered to the wrong service account?

[Daemen]

I pre-ordered before then. Looks like I'm still boned

Oh that was for EU only. Looks like EU has smart people on their staff then NA does -_- If not for a few IRL friends I would have given up so long ago on these tools

[beater49]

just noticed that my closed ticket had "Platform: Windows" written on it when in fact i play on PS3. I even made it clear on the details of that ticket that I preordered on PSN using my PS3... im doomed.... stupid SE. stupid SE. T.T

[katattax]

I mistakenly registered my game activation code to a new service account rather than my existing one. Put in a ticket one week ago and this morning got an email saying they couldn't deal with it quickly enough so they were cancelling it outright.

Because apparently the problem will go away by itself??

I got into the queue for chat support. Waited two hours, got to number 1 in queue, and then "Status: Cancelled. There is no one available to deal with your blah blah".

Ok???

Maybe I'll call instead. I don't have a landline phone and calls to 0870 numbers are charged at 41p per minute. Friends I've spoken to mention being on hold for hours before they get through to someone, so no, I'm not going to get a £25+ extra slapped onto my mobile bill for one damn call.

I've put in another email ticket but I'm quite frankly extremely fed up. I don't mind waiting for it to be sorted but a week later and my ticket being cancelled just takes the piss?? Combined with all the problems logging in (which today's upgrade or whatever haven't seemed to fix), my patience is really wearing thin.

[Yoruichi4478]

So you see a live help option? So where is it then? That's what I'm asking.

[StryderOmega]

just noticed that my closed ticket had "Platform: Windows" written on it when in fact i play on PS3. I even made it clear on the details of that ticket that I preordered on PSN using my PS3... im doomed.... stupid SE. stupid SE. T.T

My chat ticket says the same, but my actual ticket (the one that had been escalated) says PS3. Either way, when they look at your account, they should be able to figure it out.

[Yoruichi4478]

I can't even find a live help option, my sister did and the same time I tried it was mia. Anyone find it yet?

[StryderOmega]

I mistakenly registered my game activation code to a new service account rather than my existing one. Put in a ticket one week ago and this morning got an email saying they couldn't deal with it quickly enough so they were cancelling it outright.

Because apparently the problem will go away by itself??

I got into the queue for chat support. Waited two hours, got to number 1 in queue, and then "Status: Cancelled. There is no one available to deal with your blah blah".

Ok???

Maybe I'll call instead. I don't have a landline phone and calls to 0870 numbers are charged at 41p per minute. Friends I've spoken to mention being on hold for hours before they get through to someone, so no, I'm not going to get a £25+ extra slapped onto my mobile bill for one damn call.

I've put in another email ticket but I'm quite frankly extremely fed up. I don't mind waiting for it to be sorted but a week later and my ticket being cancelled just takes the piss?? Combined with all the problems logging in (which today's upgrade or whatever haven't seemed to fix), my patience is really wearing thin.

Well, either way you slice it, you still have to fill out a new form before you talk to CS. So make sure you do that first.

[beater49]

My chat ticket says the same, but my actual ticket (the one that had been escalated) says PS3. Either way, when they look at your account, they should be able to figure it out.

no they cant. i remember during early access that they sent windows invites to PS3 players(including me) and sent PS3 download codes to PC players. see how stupid they are? and now the 3102 error is back.

im making another ticket. f*** you SE.

[StryderOmega]

no they cant. i remember during early access that they sent windows invites to PS3 players(including me) and sent PS3 download codes to PC players. see how stupid they are? and now the 3102 error is back.

im making another ticket. f*** you SE.

EA code distribution was automated? Or are you talking about after the automated system screwed up?

[Heghmoh]

Phone: Ready
Chat Link : Ready
11:00 A.M. Vodka : READY

DO YOU SEE WHAT YOU"VE DONE TO ME SE!?