Lost free 30 days for accidentally registered to the wrong service account?

[Sartuk]

I'm absolutely stunned that they didn't have the common sense to add the 7 days to every service account. I am very much considering just giving up at this point.

[Mighkey_Devious]

well at least eu has its shit together this is bull shit I said something on the 27th and got the ticket escalated and still not fixed plus the extra time is added to the wrong account, im slowly loosing my my mind.

[SoulTraveler]

okay seriously, they promised me they'd fix it withing 48 hours (which i didn't expect them to but since i didn't get the 7 days extra on my early access account, this became an issue) so i decided to go back to the chat (AGAIN) to wait 2 hours and then not get anyone appointed.. the chat should be up at this hour for eu.. seriously, i nearly fainted from rage when that happened >.> thanks square enix

[Aurongroove]

That's exactly what they've done.
Unlike the thread I wrote especially on the topic, saying that it would be nearly impossible for them to set the 7 days up in a way that it would automatically go on our "incorrect" accounts only (and automatically), that's precisely what they've done.
They did exactly what other users have said they'd do and not what I predicted.

To those of us with split service accounts, they've taken the 7 days and automatically put them on all of our wrong accounts, despite never 'automatically' adding days before (not after Beta, nor after early access)
We've always needed to apply them ourselves as users using codes, but suddenly now that that system would've suited us and helped us alleviate the problem short term, it is changed.

You know, if they knew this would happen? why not give 7 days to both our accounts!? why twist the knife? I assume people can't play two accounts at once with one PS3 console, one PSN ID and SE-account etc
What harm would it have done!?
Why act in a way which suggests that no one is thinking about us users for even the smallest moment?

The bottom line is I was wrong, and what was an opportunity for them to alleviate those suffering from the split account problem has become yet another kick in the teeth. I am deeply insulted and each successive apology they toss out is ringing more clearly facetious, patronizing and false.

[Vathe]

I'm really close to losing my shit. I thought Square was at least taking the easy way and basically saying "fuck all of you, we'll "fix" your issue by giving everyone a week of play time to sort our shit out." Nope. They didn't even give the fucking inactive accounts the 7 days bonus. I'm really close to dropping this game.

[Esh]

They haven't added the free time for anybody yet, even registered users. Be patient, I hope you guys get it and if not, I hope your service account problems are fixed ASAP.

[Trevtreasure]

They haven't added the free time for anybody yet, even registered users. Be patient, I hope you guys get it and if not, I hope your service account problems are fixed ASAP.

They have.

[Vathe]

They haven't added the free time for anybody yet, even registered users. Be patient, I hope you guys get it and if not, I hope your service account problems are fixed ASAP.

My own incorrectly registered account already has the time added.

[Sartuk]

They haven't added the free time for anybody yet, even registered users. Be patient, I hope you guys get it and if not, I hope your service account problems are fixed ASAP.

You're incredibly wrong. The 7 days has been added to everyone's registered SA's, as far as I can tell.

[aniki721]

You're incredibly wrong. The 7 days has been added to everyone's registered SA's, as far as I can tell.

Yup. 7 days applied to my useless service account 2, my character on 1 is still in limbo. Another shot in the nads from SE.