Lost free 30 days for accidentally registered to the wrong service account?

[Cubix]

That's so bullcrap. It's funny how people who go in 1st try and get in, and people who use over 10+ ques to get in for like a straight 6 hrs get nothing.

I know it sucks, but that's the reality of SE CS....

[mr_wazzabi]

chat is broken. I waited for 3 hours 2 times. each time i went all the way to #1 in line, then....BOOM, queue canceled due to no available agents. If there are no available agents, it should keep you in queue, not cancel you and waste 3-4 hours of your life. This is some of the worst customer service management I've ever seen. No technical support website does this.

[Seriat]

Agent Josiah L: Hello and thank you for contacting SQUARE ENIX Customer Support. Just a few moments while I review your question, please.
Agent Josiah L: While I look over your ticket information, may I have your first name please?
You: David
Agent Josiah L: Okay, David. So, from your ticket, it would appear that you accidentally registered your game to the wrong service account, right?
You: yes
You: would like the code applied to service account 1
Agent Josiah L: Okay, it would appear that you've already filled out the ticket, which is good.
Agent Josiah L: Please wait a bit. . .
Agent Josiah L: Okay, I'll need you to manually verify your account.
Agent Josiah L: Please provide us with as much of the following information that you can:
You: ok
Agent Josiah L: Name
Date of Birth
Email
Address (Including City/State/Zip code)
You: *************************
Agent Josiah L: Okay, thank you, David.
Agent Josiah L: Your account verified.
Agent Josiah L: Okay, so I'll go ahead and complete the paperwork. Please give me a few seconds to complete it.
Agent Josiah L: Okay, then.
Agent Josiah L: Sorry about that hold - the paperwork has been completed, and you should now have the correct entitlement applied to the correct service account.
You: woooo
Agent Josiah L: You might want to give a few seconds before you log in for it to take effect.
Agent Josiah L: Are there any different issues I can assist you with right now?
You: just a question, once i confirm everything is working can i just deactivate service account 2 without issues?
Agent Josiah L: You should be able to, yes.
Agent Josiah L: However, I believe we will allso deactivate it soon.
Agent Josiah L: *also deactivate it ourselves soon.
You: Excellent. I thank you for your help and want you to know i do feel bad for u guys right now ; ;
You: ya theres that too
Agent Josiah L: Thanks. Are there any different issues I can assist you with right now?
You: No that's it thank you
Agent Josiah L: Thank you for visiting the SQUARE ENIX Support Center! Take care and hope to see you online!

I just went to the store and bought a lotto ticket too.

[Solaristics]

I just went to the store and bought a lotto ticket too.

Man how the hell did you get a SE rep. I got jack all..

[DualShear]

Are any of you PS3 Version owners?

[MrTapion]

I just went to the store and bought a lotto ticket too.

Glad you finally got it fixed.

[Solaristics]

Oh well.. I give up. Was hoping I'd get it fixed before school starts, but nope.avi. GL TO everyone else~. Hopefully I can get my refund.

[StryderOmega]

I just went to the store and bought a lotto ticket too.

See you later! I will miss you! <3 lol

[Seriat]

See you later! I will miss you! <3 lol

There's maintenance now lol

[StryderOmega]

There's maintenance now lol

Yes, but you will never be seen again after that! :X