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  1. #5771
    Player
    Aivre's Avatar
    Join Date
    Aug 2013
    Posts
    180
    Character
    Renaji Nowell
    World
    Goblin
    Main Class
    Conjurer Lv 10
    Quote Originally Posted by Skyseoul View Post
    So where is exactly is the NA chat link so i know where to go when they open up tomorrow?
    Everyone, link to live NA chat is here ->
    https://support.na.square-enix.com/c...hp?id=496&la=1

    This is the "form" you use to get in. If you have submitted a ticket, I recommend you put your ticket number in the "Contact Details" box.
    (0)

  2. #5772
    Player
    Nejikun4's Avatar
    Join Date
    Aug 2013
    Posts
    190
    Character
    Dante Platinum
    World
    Midgardsormr
    Main Class
    Conjurer Lv 50
    So their fix for servers being full in NA/EU was to tell you u cannot retierv character list in any servers but Jap chars, only able to overide this load error by logging out n back in sveral times or loading you jap char
    (0)

  3. #5773
    Player
    Aivre's Avatar
    Join Date
    Aug 2013
    Posts
    180
    Character
    Renaji Nowell
    World
    Goblin
    Main Class
    Conjurer Lv 10
    Quote Originally Posted by Skyseoul View Post
    Well lucky for me i work around computers so ill just sneak on the chat when im working...Just dont know where to actually find the chat link to get into NA's queue.
    I just posted it.

    https://support.na.square-enix.com/c...hp?id=496&la=1
    (0)

  4. #5774
    Player
    Moomin's Avatar
    Join Date
    Aug 2013
    Posts
    97
    Character
    Ryu Yamada
    World
    Lamia
    Main Class
    Blacksmith Lv 50
    DO NOT TRY TO CONTACT THE LIVE CHAT SUPPORT!!! You will be routed to EU support system until the weekend is over. The EU support service CANNOT access the NA database and will not help you.

    FOR YOUR OWN SAKE, don't go into the queue of 100+ people and wait for 2+ hrs only to be rejected from the EU customer service.

    Please. I've seen too many fallen comrades die of disappointment. I don't think I can stand another fellow player dying on me.
    (1)

  5. #5775
    Player
    MrAdog34's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    31
    Character
    Yaru Korsin
    World
    Ultros
    Main Class
    Gladiator Lv 90
    Quote Originally Posted by Matrinka View Post
    Ding! We have a winner! This is exactly why the NA accounts are not being restored. Although, they better not rip us off with the 7 free days everyone who COULD login with their main account will be getting.
    They will give it to us, the new servers come in on Tuesday or Wednesday and the seven days starts Wed supposedly.
    (0)

  6. #5776
    Player
    Matrinka's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    472
    Character
    Jenni Meowmeow
    World
    Gilgamesh
    Main Class
    Bard Lv 90
    Quote Originally Posted by Moomin View Post
    DO NOT TRY TO CONTACT THE LIVE CHAT SUPPORT!!! You will be routed to EU support system until the weekend is over. The EU support service CANNOT access the NA database and will not help you.

    FOR YOUR OWN SAKE, don't go into the queue of 100+ people and wait for 2+ hrs only to be rejected from the EU customer service.

    Please. I've seen too many fallen comrades die of disappointment. I don't think I can stand another fellow player dying on me.
    So true. EU support can't do anything for NA players. Lets not take up space in their queue just to be told "sorry" in the end. Seriously, EU support can do nothing for NA players.
    (0)

  7. #5777
    Player
    Aivre's Avatar
    Join Date
    Aug 2013
    Posts
    180
    Character
    Renaji Nowell
    World
    Goblin
    Main Class
    Conjurer Lv 10
    I'm not really surprised that EU support can't do anything for NA though. It makes sense.

    It's terribly frustrating. But it makes sense.
    (0)

  8. #5778
    Player
    surrel's Avatar
    Join Date
    Aug 2013
    Posts
    228
    Character
    Tea Miko
    World
    Gilgamesh
    Main Class
    Pugilist Lv 50
    It's been almost a week since I submitted my first ticket. I'm getting to the point where I'm debating buying another copy of the game or starting all over >_> Neither of which I really want to do but this is getting ridiculous.
    (0)

  9. #5779
    Player
    Nejikun4's Avatar
    Join Date
    Aug 2013
    Posts
    190
    Character
    Dante Platinum
    World
    Midgardsormr
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by surrel View Post
    It's been almost a week since I submitted my first ticket. I'm getting to the point where I'm debating buying another copy of the game or starting all over >_> Neither of which I really want to do but this is getting ridiculous.
    I baught a new one for ps3 last night if you need help lemme know ill help you
    (0)

  10. #5780
    Player
    Nejikun4's Avatar
    Join Date
    Aug 2013
    Posts
    190
    Character
    Dante Platinum
    World
    Midgardsormr
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by surrel View Post
    It's been almost a week since I submitted my first ticket. I'm getting to the point where I'm debating buying another copy of the game or starting all over >_> Neither of which I really want to do but this is getting ridiculous.
    WHICH ull be albe to use your first characters you ever made
    (0)

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