Lost free 30 days for accidentally registered to the wrong service account?

[Maclagrim]

great... I'm in same boat as rest of you. Only difference is I'm on Day 2 only..... Way it sounds is i wish I didn't put in ticket or could take it back because eating the 30 free day and starting over sounds like best option... Could be higher level in a two week period anyway. Seems since preorder every time I have wanted to play I've been unable..

[ccheuer]

This is why you should always buy games on an actual "credit" card. In the event of something like this, you can get your money back by going through the credit company as the goods were not delivered.

[dazyabbey]

SEE Agent Cynthia: Hello and thank you for contacting SQUARE ENIX Customer Support. Just a few moments while I review your question, please.
You: Thank you!
You: My user ID is #$(*#$)*#$)#
You: and ticket number is )%#$#$##
You: Hello?
SEE Agent Cynthia: Is there anything else I can help you with today?
You: I'm sorry I didn't see any messages from you
You: What was that?
SEE Agent Cynthia: This is the EU support, but your account is US.
SEE Agent Cynthia: We cannot assist with your issue.
SEE Agent Cynthia: You need to contact them by telephone : 858 790 7529 or via Web Chat on http://support.na.square-enix.com.
You: Okay do you know when the chat will be forwarded to NA?
SEE Agent Cynthia: Chats cannot be forwarded. You need to open a new ticket with them/
You: It said they would be available starting at midnight PST and I have been trying to get in touch with them for the past 3 1/2 hours.
You: Yes when will they be available then?
You: I created a NA ticket and had it sent to you somehow.
SEE Agent Cynthia: They are open Monday to Friday, 9.00am to 6.00pm Pacific Time. I do not know whether they are open this weekend or not.
You: Okay.
SEE Agent Cynthia: Is there anything else I can help you with today?
You: No apparently not.
SEE Agent Cynthia: Thank you for visiting our SQUARE ENIX Support Chat line. Take care and have a good day!
You: It would be nice if you guys could find out and it would probably save some time and effort.
You: I hope this settles down though and you guys get a break soon. Thanks for your help.
SEE Agent Cynthia: I hope so too!

[revial]

Well, here we are 7 days later. I've got two tickets over this still open. Still no resolution. Only response being the canned auto-response that a ticket was opened.

Fantastic job.

[coldlove57]

I pre-ordered my game from GameStop.. And now every time I try to use my registration code to login it tells me that it's already been registered... ANY IDEAS!? This preggers woman is getting madder by the second

[Mayh]

I pre-ordered my game from GameStop.. And now every time I try to use my registration code to login it tells me that it's already been registered... ANY IDEAS!? This preggers woman is getting madder by the second

check your mogstation account information

[coldlove57]

check your mogstation account information

Doesn't tell me anything but that it's not registered.. Tried the code again but got the same message "This code has already been registered."

[Zamera]

At the section in the middle do you see Account status: FINAL FANTASY XIV 1 and see if there is a tab that shows a 2. If so you have what we have, if not you have a different bug where I heard some PS3 players codes were wrong (I think I read you played on PS3)

Doesn't tell me anything but that it's not registered.. Tried the code again but got the same message "This code has already been registered."

[ShinobiJones]

This is beyond aggravating...

[NarcoticNinja]

WHEN IS THIS GOING TO BE FIXED