Lost free 30 days for accidentally registered to the wrong service account?

[Nejikun4]

I wonder if I'd be able to get them to just apply the new code I bought to my 1st service account instead of having them merge the two.

Of course, that requires me to get into the chat to actually speak with someone.

What you would have to do is go on your psn account management redeem the 4 - 4 - 4 code thats on the back of the pamphlet and MAKE SURE YOU SERVICE IT TO YOUR FIRST ACCOUNT THIS TIME, then if I were you I would still try to get support and let them know what you did, then ask if you can redeem a code that will work with your second account!

[klaud_litah]

http://forum.square-enix.com/ffxiv/t...17#post1132817

the producer comes with news...but NOTHING about people who bought the game on psn europe!!!!

the compensation to all is 7 days...and the new servers come 4th september...

so no solution for us till 4th september...

i want 7 days plus all the days i've lost since i bought the game...since i bought the game i can't even register the game...this is a joke. He only talks about people from EA...wtf...

[bladesy]

The only "proof" I have is that last night, after trying to get into the chat at 9pm (est), the chat line said they'd be open today at 12pm pst.

I saw the same thing at about 11 PM EST yesterday, The hours posted were Saturday-Sunday 12:00PM(PST)-6:00PM.

[wolfrikku]

In observance of Labor Day, live support via the North American SQUARE ENIX Support Center will be closed on September 2, 2013.

Live support via the SQUARE ENIX Support Center will resume at 9:00 (PDT) on September 3, 2013.

FINAL FANTASY XI and FINAL FANTASY XIV GM support will continue to be available 24 hours a day, 7 days a week.

We thank you for your understanding.


IT doesn't say there not open on the weekend just on Monday.

[Seriat]

When I talked to SE NA yesterday via phone... He said no live support over weekend but the people fixing problems would be working..

No phone support, just just live chat

[trashmyego]

I'm still being told that the chat service is unavailable... am I missing something? I tried a couple of the links posted in the last few pages but they only offer me email support.

[agentdice89]

da hell, i got the chat link to come up and its not clicking... SE is fucking with me

[kyse]

what is the link to live chat :/

[Seriat]

I'm still being told that the chat service is unavailable... am I missing something? I tried a couple of the links posted in the last few pages but they only offer me email support.

Have you submitted tickets?

[Withered]

When I talked to SE NA yesterday via phone... He said no live support over weekend but the people fixing problems would be working..

....I think there might be a lack of communication between departments then. Because the chat and other reps have been reported as saying differently.