I have had a ticket in for 5 days now, even though they said they canceled all tickets about 2 days ago mine still shows open...so.. within 48hrs of escalation your account issues have been resolved.. can anyone confirm a similar result with only email contact? or has this only been effective through live chat support?
currently have multiple tickets open, already received an email response stating my ticket was received and will be responded to within 48hrs. is the response expected to be resolution or simply another email stating their issues.
The form just put's you in-line with a known issue, we all seem to have a hard time understanding what SE is actually trying to do but they are vague on the matter.so.. within 48hrs of escalation your account issues have been resolved.. can anyone confirm a similar result with only email contact? or has this only been effective through live chat support?
currently have multiple tickets open, already received an email response stating my ticket was received and will be responded to within 48hrs. is the response expected to be resolution or simply another email stating their issues.
Edit: Spelling.
Last edited by bladesy; 09-01-2013 at 05:05 AM.
If they're not gonna be open, then they should at least tell us they are closed instead of making us waste time waiting.
Yup, I was at queue 1, and got "no agent available". poo
where do you go with your ticket number
Been stuck at 8 now for about 10 mins, at least its not bouncing up and down like i was 20 mins ago.
well Que is moving much quicker as previous, maybe someone is sitting at the desks now
Also I'm number 11 in the que
I give up. I'll just wait two weeks or whatever :/ I'd rather be playing the last of us then wait for unanswered aid much longer T.T..
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