Lost free 30 days for accidentally registered to the wrong service account?

[Remilia_Nightfall]

By the way:

http://eu.finalfantasyxiv.com/lodest...f6024ddc0aeb9a

[AmazingDwarf]

By the way:

http://eu.finalfantasyxiv.com/lodest...f6024ddc0aeb9a

They published that after loads of people doing it wrong. The account system is a real mess!

[Remilia_Nightfall]

They published that after loads of people doing it wrong. The account system is a real mess!

Yes I know, I failed at it too. I lost my free 30 days as well :/

[Zet_]

Has anyone heard back yet from support? Or is it too soon to hope for a reply?

[valho]

So I am at a dilemma, do I make a new character on my service account 2 which have a the CE code? or should I just wait for it to be resolve. I think the problem is we aren't even sure how or when this will be resolve.
I think SE need to post how they intend to fix this issue, I don't want to make and level a new character on my service account 2 only to have it deleted or something they they merge both service accounts.

[PsychicKoala]

Guys, I made a new thread about this, but this is why.

http://forum.square-enix.com/ffxiv/t...=1#post1013237

[Laz]

Same issue here, I am so upset.

[h0UNd]

So.... Given that I have added CE status to a 2nd service account. How can I add a CE to the first service account Beta/EA There ISNT EVEN A BUTTON or possibility to do it.

To those of of you who are coming in here to say 'its simple' either offer some information that is helpful or GTFO.


EDIT : oh I see now... 3hrs after I made the mistake they reprint the fine print without clarifying how to do it correctly.

So apparently ADD Platform is Translated to mean Link my beta EA account to a game I have purchased

[AmazingDwarf]

Will they solve this or we'll have to create a new character on the 2nd service to use the 30-day period?
What if you cancel the service account 2? Can you use the same registration code again as "new platform"? I suppose not...

[Zenok]

Will they solve this or we'll have to create a new character on the 2nd service to use the 30-day period?
What if you cancel the service account 2? Can you use the same registration code again as "new platform"? I suppose not...

No unfortunately the code is already registered to service account 2 and will be only reactivated to service account 2. Believe me, I tried it myself and reactivated it afterwards.