Lost free 30 days for accidentally registered to the wrong service account?

[Sartuk]

I'm sure they will sort this out in through support. Follow the link posted above.

Just quoting this (which was posted on the 26th) for the lulz.

[titanCrawler]

which code are you registering?? the early access code? or the promotional code?

[SuBw00FeR]

Thanks for the link, sent through the form.

[Alexander_Dragonfang]

But in my case i dont have a "incorrect account" i have 2 services in one account...

[SuBw00FeR]

@Alexander I don't either, you just put the incorrect account as service 2, then correct as service 1. And same account details.

[Tanknspank]

I did exactly the same thing ffs it is a confusing layout!

[Ainxty]

Go here to fix your registration. Same rules apply (2 weeks) but it's meant for that specific issue.

https://support.na.square-enix.com/c...82&la=1&daxx=2

[Zenok]

Go here to fix your registration. Same rules apply (2 weeks) but it's meant for that specific issue.

https://support.na.square-enix.com/c...82&la=1&daxx=2

Just imagine hundreds or thousands of people submitting their tickets while they wait 2 weeks process time. By that time many people have surpassed their point of frustration

[yuji09]

Honestly, I'm surprised for how many people have the same problem.
Me too, accidently registered to the wrong service account.
what a mess

I want to submit this problem to SQEnix through this link
https://support.na.square-enix.com/c...82&la=1&daxx=2

But, I'm confused.

I have 2 service account.
The first service account is registered for playing on Beta Phase 4 Windows version.
The second, well, the wrong service account, already registered.

Is it save to register the code using the first account that is used for Beta test ?

[Zet_]

Honestly, I'm surprised for how many people have the same problem.
Me too, accidently registered to the wrong service account.
what a mess

I want to submit this problem to SQEnix through this link
https://support.na.square-enix.com/c...82&la=1&daxx=2

But, I'm confused.

I have 2 service account.
The first service account is registered for playing on Beta Phase 4 Windows version.
The second, well, the wrong service account, already registered.

Is it save to register the code using the first account that is used for Beta test ?

For current service account select Service account 2, and for intended service account, select service account 1.