Lost free 30 days for accidentally registered to the wrong service account?

[yushiamo]

NA here, my ticket just got escalated via Online Chat. I sent my original form on Monday and got a confirmation that I would be contacted Tuesday within 2 business days. Since those days passed, I went back to online chat to try to get something. From the last few pages seemed most people who got escalated got it fixed within a few more hours. Hopefully once i'm back after work tomorrow it will be fixed. I don't want to be missed on a long week-end.

[Toranja]

NA here, my ticket just got escalated via Online Chat. I sent my original form on Monday and got a confirmation that I would be contacted Tuesday within 2 business days. Since those days passed, I went back to online chat to try to get something. From the last few pages seemed most people who got escalated got it fixed within a few more hours. Hopefully once i'm back after work tomorrow it will be fixed. I don't want to be missed on a long week-end.

PS3 or Windows?

[DeepFrieze]

I just got in touch with the NA hotline after 2 hours, apparently going through the live chat meant nothing as the woman asked me if I'd like to file the process and asked me for my personal information. I would advise as others have said to try calling, I have to ask though why we are being made to jump through all these hoops??

[Billiam]

Yay, number 3 in chat. I cant wait to be disconnected for the 4th time. Next I plan on joining with 5 different computers at once.

[chrommed]

guess the server will be lighter today as all the early access with this problem can't/won't play until they fixed this issue. Maybe SE intended to do this, until they have sorted the server issue. Not sure how many had this problem..hundreds? thousands?

oh well..it's been a tiring week since launch, and maybe I just need this break. As long as I can still get my 30 days back in the correct account, I am content.

[Anderson22]

Could someone tell me where the link can access Live Chat?

[WhyteDem0n]

Woohoo, 3rd time's the charm. Talking with an agent right now, will let you know how it goes ^_^

[Zios]

Was able to get somebody to help via chat at about 10:25PM eastern. They escalated and said it could take up to two weeks....

[Sunbrary]

I got an email yesterday saying that my ticket was properly received and they apologize for the wait..

Okay.. so what now? My 1st service account is now inactive so i can't really play now.. Where is this chat everyone is talking about? I can't contact them by phone..

[Puck]

If you're NA, chat is closed for now.