Lost free 30 days for accidentally registered to the wrong service account?

[lamestdude]

Once again: No agent available right now... I'm hopeless

[Zios]

Well that was a wasted 1.5 hours waiting in chat for nobody. I would rather pay for another digital CE then deal with SE customer support.

[rjh123456]

I was told on Live chat this morning 10.00 am UK time that my ticket would be escalated.

Lots of people were told the same thing. some got a fix, not me

Sadly I was lied to, Its hit and miss on which support person take the call.

Will now have to ring again tomorrow (on expensive 0870 number) and hope to get a good support person

my EA will run out tomorrow.

Will give up completely if its not fixed tomorrow. Shocking website, shocking Customer support.

And not even 1 mod replied in this 160 page thread, all due to stupid website design

[drithe]

Well that was a wasted 1.5 hours waiting in chat for nobody. I would rather pay for another digital CE then deal with SE customer support.

That is EXACTLY what they want.

[Toranja]

I can tell you that even if they try to fix it, it it is no guarantee they will actually fix it. They made a mistake in my case and gave me a Windows code. I play on the PS3 and on the PS3 alone.

The form asked for the platform I used, but apparently the form isn't used at all. It's just there for show...

[DrakDescent]

Just so you know, I called them at 9pm PST and at 1:30 PST they merged my account. Thank you SE.

and what exact number did you use?as far as i know the ones available have a 9-5 schedule.

[Dmanx87]

So, I was in que for almost two hours for live chat. Once My time came, they said no agents were available and to try again later. Did anyone else get that problem?

[surrel]

So, I was in que for almost two hours for live chat. Once My time came, they said no agents were available and to try again later. Did anyone else get that problem?

Everyone.

(more letters cause that message is too short)

[Puck]

Uuuugh, nearing 2 hours on my call, this is getting expensive.

[EXOlGOD]

I have finally got to speak with someone on the online chat support. All they did was escalate the ticket and ends the conversation. lol All I can do now is wait...sigh.