Lost free 30 days for accidentally registered to the wrong service account?

[gamemitch]

They should just say "Hey. All of you that were in EA, guess what. You will automatically get 30 day free trial."

It shouldn't be that hard to tell who was registered before the official release, and then make the adjustments

I was thinking the exact same thing, at least until they fix everyone's problem... I mean what can they possibly lose from doing this? nobody gets any extra playtime than what was originally promised (although I dare say we are beginning to deserve extra playtime if they don't stick their fingers out and fix it.)

[valho]

Gosh I have the same problem. Seriously the way they setup the page is confusing and misleading. When you login you will see your early access/beta account with only an add platform button. Most of us won't click that because we want to add a code not a platform, but well apparently we are suppose to click that. It'll bring you to a page to enter the code, or if you click on account service button on top you will get another page that shows your service account with 2 new button add PS3 service and add Windows service. So why can't they just show that two big button for add PS3 service and add Windows service right when you login, would have makes things easier. Or rather just put a button that said enter registration code or something.

Even their post about it that was posted above doesn't really tells you what to do.

[Badfish]

I was wondering. Maybe this was already answered. What would happen if I add a platform to my service account 1 that shows 4 days left on my free trial??

[Badfish]

OH, and it is showing no characters on my mog service page as well. For my service account 1 and 2. Lets see where this goes

[Alexander_Dragonfang]

I hate this silence, now both of my service accounts dont have characters, are they fixing something? Come on, how is posible that one of the biggest companies in the biggest entertaiment industry can`t just have one guy telling people whats going on in the forum.

Besides, in all its awfulness, how i can view my "ticket historial" on the support page... I mean... There is a "ticket historial" like in every normal game right?

[Whitefall]

I was wondering. Maybe this was already answered. What would happen if I add a platform to my service account 1 that shows 4 days left on my free trial??

Don't bother adding a platform, it will just create a new service account.

[Thaddeus]

No characters showing for me as well now

[Laiyenu]

So anyone figure out how to actually do this correctly yet?

[Alexander_Dragonfang]

So anyone figure out how to actually do this correctly yet?

By not doing it or being lucky, your call.

WHERE CAN I SEE MY TICKET HISTORY IN THE SUPPORT PAGE?

[gamemitch]

By not doing it or being lucky, your call.

WHERE CAN I SEE MY TICKET HISTORY IN THE SUPPORT PAGE?

The ticket history should be on the right from what I can see. Even then It doesn't seem to show all of my tickets (it doesn't show the form i submitted but it shows all of my other tickets.)