Lost free 30 days for accidentally registered to the wrong service account?

[delta9]

I'm kind of surprised to see so many people have screwed up the simple process of registering their game key.

you clearly did not see the original registration form

[Daemen]

Can you provide the square enix account link? Cant seem to find that form.

Try http://support.na.square-enix.com/main.php?la=1&id=496

Search for something along the line of wrong service account, click on a result and then additional assistance at the bottom. Keep going through it and you'll fill some info out and be prompted to contact chat support.

[Calastir]

Yeah, goes to show how ridiculous they had it set up. They've corrected it so the add account service doesn't show up any more though I believe.

Yea I think they have. They should have named it Add Account, would have probably been less confusing for people not familiar with their account system.

[Calastir]

you clearly did not see the original registration form

I did. It had two buttons. Add Platform and Add Service. A service is an account in SE speak.

[Puck]

No agents available at the moment, /cry....
I don't even know if I should try once again TT.TT

Yeah, I'm back to #167. I felt a bubble of rage, but I'm so sleepy it kind of fizzled. I'm going to have ragemares when I eventually pass out.

I did. It had two buttons. Add Platform and Add Service. A service is an account in SE speak.

And you're surprised people didn't know the difference between Platform and Service? When I saw Platform, I thought it was a link to add a PS3 account to my Windows one.

[surrel]

I'm kind of surprised to see so many people have screwed up the simple process of registering their game key.

I messed up nothing. I didn't even select new service account. It just created a new one.

[Dmanx87]

Try live chat support, or email support. It doens't sound quicker, but if you do it early enough, it actually takes under an hours, which is actually surprisingly fast.

I did the email three times over the last few days, my mails are still in progress :/ The live chat I would try, but I can't seem to find it on the site. Link?

[Daemen]

I did. It had two buttons. Add Platform and Add Service. A service is an account in SE speak.

Pre-ordered through PSN store, didn't have the option when logging in the game. Just prompted me to add service account with all my correct info.

[Vandyn]

That's how it got screwed up. When you have two buttons, one saying add platform and one saying add service, the logical choice is to add service because add platform to me would be if I wanted to add a PS3 key. This isn't rocket science, it shouldn't be that hard to add your sub key to an existing account but somehow SE made it so. How the hell am I supposed to know what 'SE speak' is?

[Calastir]

I messed up nothing. I didn't even select new service account. It just created a new one.

Not likely, but ok.

Were you a 1.0 player?