Lost free 30 days for accidentally registered to the wrong service account?

[Thaddeus]

Wait, what? if he already got a service account 2 doesn't that mean he's in the same boat like the rest of us?

yes it does

[Zenok]

Wait, what? if he already got a service account 2 doesn't that mean he's in the same boat like the rest of us?

No he still got his service account 1, but he should beware not to press the wrong button :/

[Aryn]

Wait, what? if he already got a service account 2 doesn't that mean he's in the same boat like the rest of us?

No, I have 3 service accounts. Each beta code entered for instance created a new account. I entered for beta 3 and beta 4, so each beta gave me a new service account. My accidental adding of a "new service account" gave me a 3rd with the game on it, away from the character I leveled at Beta 4. So no, he could have not entered anything yet, and still have 2 service accounts.

[lamestdude]

Yeah. I remember registering with FFXI. Things were soo much easier then. Yeah you had to do a Playonline ID, but the instructions were a hell of a lot easier to understand

It's a shame we are going through this, however it's not our fault, as you stated if instructions were simple and friendly, mone of this would have happened.

[Zenok]

The service accounts just don't make sense. Just give us the initial account page with the option of upgrading the Early Access to Full Account for example. Not a hassle like this webpage is showing

[lamestdude]

No, I have 3 service accounts. Each beta code entered for instance created a new account. I entered for beta 3 and beta 4, so each beta gave me a new service account. My accidental adding of a "new service account" gave me a 3rd with the game on it, away from the character I leveled at Beta 4. So no, he could have not entered anything yet, and still have 2 service accounts.

Alright, that makes sense, lol. Nevertheless, can't seem to understand why would anyone make 3 or 4 service accounts? Oh well...

[Aryn]

Alright, that makes sense, lol. Nevertheless, can't seem to understand why would anyone make 3 or 4 service accounts? Oh well...

lol, I didn't want the 3rd, I thought I was registering the code to my #1 account, and have my #2 deactivated, but ended up adding a 3rd account on accident. bleh

[Badfish]

No, I have 3 service accounts. Each beta code entered for instance created a new account. I entered for beta 3 and beta 4, so each beta gave me a new service account. My accidental adding of a "new service account" gave me a 3rd with the game on it, away from the character I leveled at Beta 4. So no, he could have not entered anything yet, and still have 2 service accounts.

I played Phase 3 of beta. Then when phase 4 came out I created a character but never was able to play the game. I followed the instructions for EA registrations and never had to select a service account. So when I first played it said click an account when i logged in. The 1st one allowed me to, but not the second. Now my 1st service account shows my CE items, but 4 days left free trial, while my 2nd service account shows inactive, no character attached to it, no mention of the trial period, and no bonus items. I am so confused

[Zenok]

I played Phase 3 of beta. Then when phase 4 came out I created a character but never was able to play the game. I followed the instructions for EA registrations and never had to select a service account. So when I first played it said click an account when i logged in. The 1st one allowed me to, but not the second. Now my 1st service account shows my CE items, but 4 days left free trial, while my 2nd service account shows inactive, no character attached to it, no mention of the trial period, and no bonus items. I am so confused

Really?? SE.....please fix this asap!

[Zenok]

I never posted here because I was giving them the benefit of the doubt. But what's happening now totally switches my view about the customer service and their way of handling account management.