Lost free 30 days for accidentally registered to the wrong service account?

[Strawhat]

OK, I have the solution for the people in my scenario. I had 1.0 and wanedt to upgrade to the Collector's Edition. I ended up paying $50, registering and receiving a second FFxiv account tied to my SE account, cause SE said in PLAIN ENGLISH THIS IS HOW TO UPGRADE FROM 1.0. After spending 1 hour trying to fill out the form that didn't get my answers fixed. I googled how to call SE (we all know SE has no customer service and buries it so no one can use/find it). I then called support (making somewhere between 30 to 50 calls as the line was busy ~10 min), I then hit 1 and waited an astonishing 3 hours (not really we know SE has no customer service), and was promptly helped (not really, their customer service rep gave me immediate crap for not being able to "hear" me and said take me off speaker... he wasn't but rather than get dick'd and hung up on, I played along). He told me there was NOTHING I could do, I purchased a digital copy and would need to call Digital River, the Company that hire out to sell SE products in NA. Also, I would need to pay the $20 to upgrade to a CE, as there was no way to transfer from a new account to an upgrade. So I called Digital River and asked for a refund... THEY WERE FAST AND NICE. I got a refund in 5 minutes after hanging up with SE. Some simple rules came along with the refund, I would need to delete my account#2. I have no idea how to do that so I am basically not going to use it, the reason is that would constitute copy right infringement, so I don't want to F*ck with a company that has no customer service cause I bet they invest their money in lawyer instead.

For those who want their money back and bought a digital copy, ask for a refund NOW. You have 30 days for a refund from the date of purchase. Their number is 866-585-3251.

[Sixx]

OK, I have the solution for the people in my scenario. I had 1.0 and wanedt to upgrade to the Collector's Edition. I ended up paying $50, registering and receiving a second FFxiv account tied to my SE account, cause SE said in PLAIN ENGLISH THIS IS HOW TO UPGRADE FROM 1.0. After spending 1 hour trying to fill out the form that didn't get my answers fixed. I googled how to call SE (we all know SE has no customer service and buries it so no one can use/find it). I then called support (making somewhere between 30 to 50 calls as the line was busy ~10 min), I then hit 1 and waited an astonishing 3 hours (not really we know SE has no customer service), and was promptly helped (not really, their customer service rep gave me immediate crap for not being able to "hear" me and said take me off speaker... he wasn't but rather than get dick'd and hung up on, I played along). He told me there was NOTHING I could do, I purchased a digital copy and would need to call Digital River, the Company that hire out to sell SE products in NA. Also, I would need to pay the $20 to upgrade to a CE, as there was no way to transfer from a new account to an upgrade. So I called Digital River and asked for a refund... THEY WERE FAST AND NICE. I got a refund in 5 minutes after hanging up with SE. Some simple rules came along with the refund, I would need to delete my account#2. I have no idea how to do that so I am basically not going to use it, the reason is that would constitute copy right infringement, so I don't want to F*ck with a company that has no customer service cause I bet they invest their money in lawyer instead.

For those who want their money back and bought a digital copy, ask for a refund NOW. You have 30 days for a refund from the date of purchase. Their number is 866-585-3251.

So I ordered through Amazon and I know they've been told not to give any more digital downloads. Sooooo I went to GameStop and purchased a physical copy of the game. Do you guys think this will work:

1. Delete my Service account #2
2. Get refund from Amazon
3. Use cd key from new physical copy of game to tie to Service account number 1?

I know this sounds like a pain but I really want to be able to play with my friends the next few weeks. Sucks that we have to go through all this trouble because SE web services suck and we can't get a official response here!

[Zet_]

So I ordered through Amazon and I know they've been told not to give any more digital downloads. Sooooo I went to GameStop and purchased a physical copy of the game. Do you guys think this will work:

1. Delete my Service account #2
2. Get refund from Amazon
3. Use cd key from new physical copy of game to tie to Service account number 1?

I know this sounds like a pain but I really want to be able to play with my friends the next few weeks. Sucks that we have to go through all this trouble because SE web services suck and we can't get a official response here!

As far as I know, you can't delete your own service accounts. You can only deactivate them, so you won't be able to get that refund unless you can through a whole process with SE support.

[Five_Star]

Just wanted to let peeps know that yesterday I had put in a ticket through the chat system and today i see that they fixed the account - so looks as though they are on it - good luck

[AsheDalmasca]

Just wanted to let peeps know that yesterday I had put in a ticket through the chat system and today i see that they fixed the account - so looks as though they are on it - good luck

Glad to see that a few people are actually getting it fixed. Still waiting for the darn confirmation on my ticket though..... ><