That they might be losing potential player base from limited retainer space?

I'm just getting past level 50 crafting, and the inventory load/juggle really takes away from game play.

Maybe they get extra income from some who pay monthly for more retainers, but is this balanced by the potential players like me that might let the main subscription lapse to go play something else?

I am to FF14 to get away from the extra pay model as it is a subscription MMO, yet here it is staring me in the face with its evil glare.

I'm not sure where is appropriate to leave feed back, but when my game time expires so to might I.