Quote Originally Posted by Atamos View Post
Looks like I won't be able to get my Moogle Earrings too...
It's ridiculous because they're in the game and already in OUR game. I think most of us around here know they have to be downloaded to our client for us to even be able to see them and that means, technically, we already have the item we're just not allowed to access/acquire it.

I received a reply from SE support today and here's what it said -

"All aspects of the Game (including but not limited to the Game computer code, updates, patches, expansion packs, characters, character names, character data, virtual items, character profile information, (non-personal) account information, chat transcripts, artwork, plot, dialogue, locations, sounds and music) are owned by SQUARE ENIX or its licensors. You do not have any property rights in the service account you use to play the Game ("FINAL FANTASY XI Service Account").

The Game includes software that is installed on your computer, as periodically updated by SQUARE ENIX ("Licensed Software"), as well as data that SQUARE ENIX maintains on its servers. Subject to your continued compliance with the conditions set forth in this User Agreement, SQUARE ENIX grants you a limited license to use the Game. In order to play the Game, in addition to this User Agreement, you must also agree to the FINAL FANTASY XI Software License Agreement ("License Agreement"), which grants you a license to use the Licensed Software required to play the Game, the SQUARE ENIX Privacy Policy available at www.playonline.com/ff11us/support ("Privacy Policy"), and the Square Enix Account Terms of Use. The License Agreement, Privacy Policy and Square Enix Account Terms of Use are incorporated by reference into this User Agreement (collectively, the "Agreements"). The terms of this User Agreement supersede any conflicting terms in any edition of the FINAL FANTASY XI User Manual.

YOU ACQUIRE NO OWNERSHIP OR PROPERTY RIGHTS IN ANY CHARACTER OR OTHER IN-GAME VIRTUAL GOOD, AND ARE ONLY LICENSED TO USE SUCH CHARACTERS AND ASSETS ASSOCIATED WITH YOUR FINAL FANTASY XI SERVICE ACCOUNT SUBJECT TO THE CONDITIONS SET FORTH IN THE AGREEMENTS. YOU AGREE THAT YOUR FINAL FANTASY XI SERVICE ACCOUNT AND ANY VIRTUAL GOODS AND CHARACTERS DO NOT HAVE ANY MONETARY VALUE. SQUARE ENIX MAY SUSPEND, TERMINATE, MODIFY, OR DELETE FINAL FANTASY XI SERVICE ACCOUNTS, CHARACTERS, VIRTUAL GOODS, OR THE SERVICE ALTOGETHER, AT ANY TIME FOR ANY REASON OR FOR NO REASON, WITH OR WITHOUT NOTICE OR LIABILITY TO YOU.

Thank you for contacting the SQUARE ENIX Support Center."

I got some copypasta answer pertaining to FFXI and while some or all of it may apply to FFXIV: ARR the fact of the matter is it's CLEARLY from Final Fantasy XI and the person that responded to my ticket obviously either did not care to read my ticket in it's entirety or did not care to respond appropriately. I really don't even think that answers my problem/ticket. I bought the Final Fantasy 25th Anniversary Ultimate Box and with that came the item code for Moogle Earrings in A Realm Reborn. While I did not purchase the rights to that item I did purchase the RIGHT to have/USE that item and with this region lock I am being denied that.

Really guys... this is something you could easily make right. There is no reason to bar people that imported the FF 25th AUB from having the Moogle Earrings. I know I'm not on the back end but this can't be something that's difficult to rectify. Please... just do the right thing