How to I get a refund?

[Woobies]

Yeah and I'll never understand why but it's intolerable to some people to have to wait to play games.

I paid to play the game. I did not pay to wait to play the game. Given the number of launches in the evolution of MMO's that have not been full of game breaking issues, players do want to wait for launch problems to be fixed...they quit playing the game and rightfully so if that is the choice they make.