SE,

I have two characters now because there were server errors. The first is my NA character, "Magus Vandel". The second is irrelevant because I placed him on a JPN server as an alt.

For some reason, you have decided to only recognize the second character, despite my normal character being on your main website. I am worried you deleted him for no reason and now I have to waste more time.

So tell me... is this a bug? There was no way for me to check on my character without agreeing to your terms, so I have to assume both are still there, but as the MogStation clearly only recognizes one of them, I feel like I have wasted a lot of time. I assume this is a bug and I am just mildly overreacting, but I also know that you have not really fixed any problems so far. I'm hoping you resolve this LONG before we are supposed to actually put in payment information. Please provide feedback, Thank You.

Sincerely,

Concerned PAYING Customer.