OK, So EA was a disaster for a lot of people. In NA, so many people are trying to play that you are locking out service that was promised to anyone who pre-ordered. I am not here to argue one way or the other, as far as if SE HAS to provide the promised service.

TOMORROW, however, your game goes live. I think we can all agree that there is no gray area here...people who purchased this game are entitled to access what they've paid for...so the current server lock-out isn't going to cut it.

I don't want another apology, sincere or not. What I would like to know is what you are going to do about the hurricane that is coming? Are you actively expanding the data centers? I mean, if the current server count cannot handle the load of Early Access..what do you think will happen tomorrow?

I would like to hear strategies and plans being implemented to remedy the issues at hand...how long until those plans can be executed and when will things smooth out?

Errors are one thing, but right now...it seems like the biggest problem is that there are too many of us who want to play. Most of the time, its probably a nice problem for a developer to have, but now...its upsetting a large portion of your potential player base.

Please give us SOMETHING besides canned apologies.

Respectfully,

A POTENTIAL customer.