No AFK timeout is completely ridiculous. This isn't FFXI, where people need to stand their mules out selling garbage in their bazaars to make a living. Idle characters need to be disconnected. This is MMORPG 101 shiz.

I cannot believe you are squandering this magnificent second chance, SE. The critics are going to eviscerate this game [again] if this persists through tomorrow, and it'll be a shame because there is a decent game walled away behind these ridiculous screw-ups.