Quote Originally Posted by Seregil View Post
According to your screenshot, you're only showing the character you have on Phoenix. If you click the WORLD button at the top, and cycle down to Cerberus, your "missing" character should appear there.

The character select screen does not show all of your characters, only those on the World you've selected.
Oh my god, tried it and it works! Thank you so much for pointing that out to us!