I'll repeat it here: They've sold 400 tickets for a 200 seat show, and the few that did get in are having to sit and wait while the band warms up for 4 hours of a 5 hour concert.

The analogy is strange, but it's very accurate for what 1017 is. Restricting the number of players online is PR Suicide for an MMO - and failing to over-estimate your server needs is a mentally staggering notion for anyone getting into the MMO game this late in the game. Nobody should have to fight for what they paid for - and everyone who pre-ordered did in fact pay for it. I just really can't wrap my head around this.