Refund?

[khovel]

Are refunds possible? Paying for access to a game and cant get in. Some may find the meta game of spamming the server to get in and beat the 1017 error but thats not what I paid for. Can someone from tech post what the refund policy is and how we can get our funds returned for lack of proper service?

The game is great, not being able to have reasonable access to the game is not.

You aren't paying for the access yet... wait until tomorrow and try the same argument if you still cannot get in.