Hello again,
You may remember me from such threads as "Error 1016, oh god why me?" and "Error 1016, how to deal with character separation anxiety." Well unfortunately I am back and I still have this error and am still unable to access my main character, Avelle Asteria on Hyperion.
I opened a ticket on Saturday evening when it first occurred and called the call center today and spoke to a nice gentleman who basically told me there was nothing he could do about my problem and to contact a GM in game for further assistance. Well fortunately I had created another character on Hyperion and have contacted a GM but the waiting game continues.
At this point I am less than optimistic that a GM will be able to resolve my issue, but perhaps I am just pessimistic. If there is anyone else out there in SE support land that has the power to resolve problems such as these and happens to see this post in a sea of thousands of others I would be eternally grateful for your assistance.
Thanks for your continued hard work on fixing this issue along with the others that have surfaced over the weekend.
EDIT: Additional elaboration of the issue since I did not do such a great job above. The issue is that ever since Saturday my character data appears to be unavailable and always gives the error 1016 when trying to log in. I can log into my other character and other servers without issue. An example of the problem can be seen below.
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*tap, tap* anyone around?



