This erro I get when I choose the character

[mushin69]

This erro I get when I choose the character when I want to enter with the in the city of ul'dah steps of nald there any way that I teleport back to the same city

[Lvegera]

We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. If you could please provide the following information, we will make sure that your report is looked into so we can try to resolve it.
Character name:
World:
Class/Level:
Area and coordinates:
Steps:
1.
2.
3.
<*Add more steps if necessary>

Could you please post a new screen shot of the error.