Casuals >> Want to have content that isn't time consuming but have admitted that the best stuff should take time to get

Hardcores >> Want everything to be time consuming to get

If Casuals understand that the best stuff should require work and just want content that is accessible what kind of content are the casuals wanting?

If it's not time consuming it's not going to reward you with anything which is the general purpose of playing an MMO unless you like pvp or something. Either way there's nothing you're going to accomplish without investing a large amount of time into thus putting you over into the hardcore side of things. And if you're a hardcore player who claims that having a job, school, and a family makes it hard to play a game just so you can have the game simplified for you: Then I'd say you DO have entitlement issues. You're just hiding under the guise of "Casual" to troll everyone.