Message from Yoshi

[CrisGer]

I am very sorry that some of us are unhappy with the level of access to the game and I join with Square Enix and all of their staff in apolgizing for the delays, I too have experienced them. But as I have posted here and elsewhere, after having been a beta tester, associate and researcher of many many MMOs for many years, there is not one that has not had similar challenges in adapting to the peak load of demand. If you remember that each such game is made up of billions of lines of code, each one essential and many inter related. Then to add the impact of estimated stress vs real stress on the gates and switches and paths of the vast story, plus the trillions of actions by the NPCs, and other game elements, it is pure alchemy really that it all works. Now we have this wonderful new game, one of the most beautiful I have ever seen, and a HUGE and I mean VASTLY HUGE number of people have come to play it, both in the US, EU and Japan. Peak loads have far exceeded estimates. They were working like demons to get it all up to the demand. You may have missed this latest note from the community staff:

Regarding Preparations to Increase the Capacity of our Data Centers

Hello everyone,

We've noticed not just a few threads on this, and comments from many players, and so wanted to be sure to clear up a sincere misunderstanding regarding the recent announcement to up the capacity of our data centers:

NOC_NA's Avatar
Quote Originally Posted by NOC_NA View Post
We would like to make a clarification regarding our previous announcement “Regarding Congestion in Japan Data Center Worlds (Aug. 27)” in which we stated that we are preparing to increase the capacity of our data centers.

The first half of the announcement regarding login and character creation restrictions was directed towards our players who would be playing during peak hours in Japan data center Worlds.

However, the second half of the announcement regarding increasing the capacity of our data centers was meant to also encompass North American and European data center Worlds and not just be limited to Japan data center Worlds.

We deeply apologize for causing concern amongst the North American and European community due to our lack of clarity. Capacity will be increased for data centers in all regions.

Once again, thank you for your understanding and cooperation to help us welcome more players to the game.
As mentioned in the previous announcement that this clarification refers to, this process is looking to be finalized come early next week and we will keep you updated once we hear more about its implementation. Thank you very much for your patience while attempting to login to the game.

I am sure within a few days, the blockage and locking of characters, and closing of worlds at times will be relieved and we can all enjoy this wonderful gift.

I am hopeful that those of you unhappy now, who can bear to wait and allow for the adjustments, will still be with us. If not, I am sorry. But there is no way anyone can do better, this is one of the finest staff efforts I have ever seen and the transparency and the candor of the communication is literally unknown among major developers, I can assure you. I sense the greatest integrity and sincerity at the Staff, to the very top. So please hang on there and keep with us. thank you. And it is always good to vent and share, but do lets keep it courteous and kind. I value all the comments i see and value highly all of our diverse and huge community.

And a final word, never before have I seen the Producer and Lead of a major Game Development Team take responsibility and be as forethright and candid and visible as Yoshi San. We are very fortunate, and I hope that you will take his sincerity for real, and stay with us just a little bit longer.

Domo.