Quote Originally Posted by GefilteFish View Post
Preorders are fine if executed correctly. They allow the company to get an estimate of the number of players they need to accommodate. The problem comes when people wait to preorder until the week before release. Then the numbers are off and stability issues ensue.

Three ways to adjust:
-Limit number of preorders available. Worst option, would make release just as bad.
-Cut off date for preorders. Might not give an accurate picture of interest. But gives incentive to preorder soon enough to make plans for server traffic.
-Tiered early access. Other games have done this. It adds an incentive to preorder as soon as possible, making number of orders more accurate. If people want to wait to try the open beta before committing money, they have the option, but don't get as much pre-release time.

Agreed. TBH I think a large part of their issue is they didn't actually even try to account for interest.

"were gonna have 25 JP servers and 25 EVERYONE else servers have a good day"

It would have been very easy for them to look at the # of preorders as of say a month ago and adjust (IE more US/EU servers) on day 1 to mitigate the overload issues. Now they lock servers and people who have friends who they have (after showing them the game) convinced to join are going to have issues getting on the same server.

IMO they need to QUICKLY open up another 5-10 servers and give people the option to xfer over before those people get in good with guilds and such. Would let the people who don't really care about their server yet jump to a lower pop and let the ones remain have less of a overload.