To anyone wanting their money back

[Aunkah]

If you are wanting your money back please do us a favor never play a mmo again. this is how they work first few weeks of launch they fix all the problems that come up no game is without this progress even mmo tycoon World of Warcraft. hell WoW wasnt even really playable for almost a month after release and even now they release a xpac and its buggy for a week or so till everything is fixed so please stop bitching and asking for a refund cause you wont get one.

[Whizawk]

Hmm... This thread makes me want to have a refund.

[Troop86]

My friend got a refund by contacting Digital River, the company in charge of pre-orders purchased on Square Enix website. You just gotta use the correct words when you contact them.

Also, to the OP: Comparing a MMO released in 2004 to a MMO released in 2013? Really?? Many AAA mmos had a smooth launch between WoW and FF14:ARR. You might think you're the shit for posting this thread but in fact you're the clueless of the clueless.... bottom drawer clueless.

Next time you wanna feel embarrased, just come back here and read yourself... jesus.

[Aunkah]

My friend got a refund by contacting Digital River, the company in charge of pre-orders purchased on Square Enix website. You just gotta use the correct words when you contact them.

Also, to the OP: Comparing a MMO released in 2004 to a MMO released in 2013? Really?? Many AAA mmos had a smooth launch between WoW and FF14:ARR. You might think you're the shit for posting this thread but in fact you're the clueless of the clueless.... bottom drawer clueless.

Next time you wanna feel embarrased, just come back here and read yourself... jesus.

Really now give me 1 game that had no bugs at release. just one closest i know of was SWTOR and that had its bugs too.

[Slatervonjager]

Really now give me 1 game that had no bugs at release. just one closest i know of was SWTOR and that had its bugs too.

WTF, are you just not that smart? Every game has bugs, EVERY GAME! You will never be able to make a game that doesn't have it's bugs, and you will never be able to remove all bugs from a game, its just how it is.

But to think it's perfectly fine for a game to be released with game breaking bugs, errors, or the company to prevent everyone that paid for the game to be able to play by either constantly shut down the servers, or by limiting log ins is an asinine way to think.

Beta tests are there to find these issues, and address them. Live launch is not the time to be addressing all problems. This is why most games, have open betas that are much longer then just 3 days.

Oh and FYI, DUST514 has had possibly the smoothest launch of any MMO made, because CCP had the game in beta, closed and open combined, for over 18 months.

[Aunkah]

WTF, are you just not that smart? Every game has bugs, EVERY GAME! You will never be able to make a game that doesn't have it's bugs, and you will never be able to remove all bugs from a game, its just how it is.

But to think it's perfectly fine for a game to be released with game breaking bugs, errors, or the company to prevent everyone that paid for the game to be able to play by either constantly shut down the servers, or by limiting log ins is an asinine way to think.

and this is where the problem comes in this game is not live! its in pre access to live launch hence why no one has CE items or Pre order items you didnt buy early access you bought the game! and as a bonus you get to play early! it also hasnt been down that long its been up for maybe 36 hrs and ive gotten a good 18hrs of play time now. also if its asinine to think that way why is it wow can have 12+hr que times to get into realms after new content comes out and thats okay?

[Rotgutz]

Are you kidding me?!?!?!?!?!?!.....3102.....Error 3......World Full.............NA/EU.............. SE WAS supposed to be a REAL game company......fukin failure....... Is it that hard to Idk, once you log in w/ a toon on a world, IT'S ATTACHED TO THAT WORLD & YOU CAN ALWAYS GET IN!!!!!!!!!!!!!!!!!!! To have ques in 2013 is bush-league & should ONLY happen on free to play games! I mean c'mon I paid for the acces & 3 fukin hrs is 2 full days is unfukin real.......... If I can be chillin at home STONED & think of this shit......how are these "smart" fukin programmers not able to??????????? No wonder why the 1st one failed...........

[Slatervonjager]

Buncha a BS

And this is where you fail. EA is unofficial release. The game that we can play right now, is the live release version, so you're argument there is invalid.

Whats more unacceptable, waiting in a queue for a game that has about 8 million players all trying to log in at once, or being repeatedly told "we're sorry" for 2 days and having the game reject you, instead of placing you into a queue? Most people have said, they'd rather wait in a long ass queue right now, then be constantly rejected by the game over and over. The servers aren't down, they're just limited to the point where most people aren't able to play. Which is worse then them being down. would rather they be down for 5 hours, then be restricted to a minority of players for 36 hours.

FYI, we did pay for EA. The preorder bonuses are the incentive for preordering.

[trixster67]

seriously u guys need to get off SE knob expecting people in 2013 to bet happy with crap because its normal? really when did we let the bar get so low that we will live off any scraps they give us and be grateful? Sorry the ball has been dropped huge. 2 days now with three hours of play u call normal I call brown steamy pile. So u go on keep smokin that SE pipe fairly certain they lost alot of customers and this will just get worse in because in 24hrs IGN will post on the web and 36hrs it goes world wide release and if u think the stink is bad now wait til tons more are on and the crap will def hit the fan. These errors have been happening on our servers for weeks with no fix no way they will pull it together before the world see's it and walks away and you may say Hey thats cool less people well to SE stock holders who are standing by to see if this will be the end of their company its a very big deal to keep all customers at this point. You may want to sell your SE stock early.