Message from Yoshi-P inadequate.

[xopher]

They're not going into the why because it's going to be technical and it's going to fly over most people's heads. You can kind of read between the lines when they mentioned "improper optimization" in the NA/EU datacenter. It basically means someone fucked up and didn't create the same environment that they have in the JP datacenter, and the game is shitting the bed. "Spinning up" more servers will achieve nothing if the software has issues with the environment.

I see what you're saying but if they do have databases that buckle under that kind of load, more servers would at least be a temporary fix to allow players to enjoy the game while they work on a permanent fix.

Also I work in IT so any technical explanations would not go over my head. I'd like to at least receive that and we could reword it in layman's terms for those who don't understand it.

[Ayda]

you cannot just add more servers to let people play.
new characters will not be able to finish the level 10 quest because it relies on the instance servers that are already crashing under load. adding more servers and adding more people will only hurt the instancing.
the solo quests needing the duty finder servers was the mistake really.

[xopher]

you cannot just add more servers to let people play.
new characters will not be able to finish the level 10 quest because it relies on the instance servers that are already crashing under load. adding more servers and adding more people will only hurt the instancing.
the solo quests needing the duty finder servers was the mistake really.

You realize you can add more instance servers as well to spread out the load, right?

[Ayda]

You realize you can add more instance servers as well to spread out the load, right?

not when the Duty Finder code is bad like Yoshi-P said. they need to spend the time fixing that not adding more servers to the cluster.

[AmaliseEntwhistle]

Additionally, I'd like to throw out there's a lot of things we don't know. Things like physical and logical architecture of the database center are also key; if they literally have no physical space to add servers, for example, or if their configuration requires certain implementation standards. Also, high end server hardware like they are probably using isn't something you can just walk in and pick up down at like, a MicroCenter or a Fry's.

That said, it doesn't mean I wouldn't like more servers, especially if they were allowing transfers to allow for better load balancing; I've got friends who've been trying to get onto Gilgamesh so my whole group could play together since about 6am saturday morning, with absolutely no luck, and we'd love for the chance to all actually play together without those of us who were in P4 having to lose all progress.

[Wolfie]

-snip-

Adding more game worlds is going to cause users to be too spread out and force world mergers in the long term, and in the short term it's going to make it even more difficult for the developers or sys admins to fix the existing issues. This is why for every product or game that has actual bugs or server issues beyond congestion, they fix the issues first before adding more resources to handle the load. This is not a simple home PC fix where you throw in more RAM and a better video card; this is software designed to operate across several sever machines which make up a single game world, and then communicate with several other server machines for log in, duty finder, etc. When one of these is not configured to properly support the software that they're meant to run, it fucks everything up.

[Skies]

I see what you're saying but if they do have databases that buckle under that kind of load, more servers would at least be a temporary fix to allow players to enjoy the game while they work on a permanent fix.

But people are ALREADY crying that they can't stuff everyone in a single server!
You need to remember that 'adding more servers' in an MMO means adding more worlds. Adding more worlds will just cause people to cry even more "But I can't play with my friends!"

[hrdndv]

I see what you're saying but if they do have databases that buckle under that kind of load, more servers would at least be a temporary fix to allow players to enjoy the game while they work on a permanent fix.

Also I work in IT so any technical explanations would not go over my head. I'd like to at least receive that and we could reword it in layman's terms for those who don't understand it.

Actually I created a new character on a Japanese server and have been playing it without any problems. So anyone that wants to play just needs to Go Japanese!