the code that was on my preorder receipt was xxxxxx-000-xxxxxx-000 format after making a new version 2.0 login account I was able to put that code in and got another code in format xxxx-xxxx-xxxx-xxxx-xxxx which is a mix of letters and numbers I had to attach that code to my new version 2.0 account and then it worked, well worded enough to let me try and log in yesterday hope this helps a little anyway