Code required for launch?

[seraseth]

So early access is supposed to run directly into official launch. I have a few questions.

Are we going to need to receive and input the game code before tomorrow?
Will there be some leeway time to get the code in?
What about 1.0 non-legacy, will they be automatically sent a new code? Do they just need to add a subscription?

And of course if codes are required, is SE going to only dole out handfuls at a time to limit how many ppl can log in? :P

[Gaakt]

I am curious of this also. I am a non-legacy 1.0 CE owner, so I'd very much like to know how do I play tomorrow?

[MisaCeliousa]

no you get 2 days grace

[Gaakt]

So we get a 2 day period and then we have to put in our payment details, but no 30 day trial or a 2 week trial like the legacy players get?

[seraseth]

Anyone who bought a new copy(even if same account) should have 30day free, anyone using an existing one should get 2 weeks, if I recall correctly.

[seraseth]

no you get 2 days grace

Digital pre-orders should get their code emailed? (hopefully the right ones this time, and on time)

[Atrious]

Well, I got into EA. But my girlfriend bought the game and was never sent a code. SHITITAL RIVER keeps saying that the digital rights are still being processed. Yet EA took the money and hasn't even given anything but a receipt in return.....

F SE and F Digital river.. this whole experience has been terrible.

[Gaakt]

So us non-legacy old timers get 2-weeks, but how do we know this, do we get an email? What? I've not seen any info of this anywhere except the old "wait for it" or so.

[steelslinga]

agreed, they put they SE phone support number on their twitter page and in the morning Sunday I was told they were "upgrading" their system and it would be back up in the afternoon . when I called at 4pm est. the system had been "upgraded" and the early access codes should be sent out in 24-48hrs. which would kind of defeat the term early access no? getting the codes 3-4 days after early access has begun.
anyways after watching the forums and seeing that the game wasn't running 99.9% of the weekend we wouldn't of been able to play regardless. I've done many beta and launches going back past age of conan days and I will say this was a huge mess and i'm sure it will be plastered all over sites like mmobomb and mmorpg.com how SE shat the bed on this launch .

the question is , how will we be compensated... yep I said it. some cheesy lil 3hr xp potion ? I hope not, this was an epic fudge up with servers going up and down , the system that doles out the codes being upgraded on the weekend of early launch? really?

here is the copy and paste from digital river twitter ... give them a call and ask about your key..... oh btw it's the square enix support number that that they posted not their own support. so I am guessing it again was an issue with SE systems not sending out codes.

Digital River ‏@DigitalRiverInc 24 Aug
@Lynchy_LFC We'd like to help you get this figured out. Please call 866-585-3251 or email webhelp@digitalriver.com

[Chrysus]

Well, I got into EA. But my girlfriend bought the game and was never sent a code. SHITITAL RIVER keeps saying that the digital rights are still being processed. Yet EA took the money and hasn't even given anything but a receipt in return.....

F SE and F Digital river.. this whole experience has been terrible.

Shouldn't the code be on the receipt that you received upon purchase of the pre order? They may also have sent you an Email verifying your purchase, unless you purchased in shop. Check your junk Email. Get in contact asap with the retailers and they should offer you a solution.