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  1. #1
    Player
    EinherjarLucian's Avatar
    Join Date
    Apr 2013
    Location
    Seattle
    Posts
    151
    Character
    Chalyss Hearthglenne
    World
    Hyperion
    Main Class
    Arcanist Lv 100

    [Login] Server limit is applied after the login queue is completed

    Description: During periods of high congestion, users enter a queue. However, when the end of the queue is reached and the user is sent to the server to process the login, the user receives a 1017 error and is sent back to the game lobby.

    Expected Result: A user who completes the wait time of the queue should enter the game. It should be expected that when the player reaches the end of the queue and is cleared to enter the game, that the server actually has capacity to receive the incoming player.

    Actual Result: A user reaches the end of the login queue and is rejected by the server.

    Impact: Critical. Players are not able to connect to the game world, even after having to wait in a login queue.

    Repro Steps:
    1. Log in to the FF14 retail loader application
    2. Enter the game lobby
    3. Click Start to enter the world selection screen
    4. Select a character to enter the world
    5. Click OK to confirm the character selection
    6. Be placed into a login queue
    7. Wait in the queue until the user reaches the front of the queue.
    8. Be sent to the world server to complete login procedure
    Server: Hyperion
    Character: Chalyss Hearthglenne
    (3)
    Last edited by EinherjarLucian; 08-26-2013 at 03:07 PM. Reason: Add repro steps