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  1. 08-26-2013 02:13 PM #1
    iMark521
    Player
    iMark521's Avatar
    Join Date
    Aug 2013
    Posts
    44
    Character
    Damian Claymore
    World
    Siren
    Main Class
    Dark Knight Lv 100
    Then why is the server status telling us they're online?
    Not to mention they posted on the lodestone news that they fixed the problem, no?

    08/26/2013 12:30 AM
    [Recovery] GM Petition Service and Support Center Recovery (Aug. 25)
    We were experiencing the following technical difficulties with the GM petition service and North American Square Enix Support Center. However, we are happy to announce that these issues have been addressed.

    We apologize for any inconvenience this may have caused and thank you for your patience.

    [Date & Time]
    Aug. 25, 2013 from 1:00 a.m. to 9:00 p.m. (PDT)

    [Details]
    - GM petition service for FINAL FANTASY XIV: A Realm Reborn is unavailable.
    - Assistance from the Support Center is unavailable.

    [Cause]
    Network equipment error

    [Affected Services]
    - FINAL FANTASY XIV: A Realm Reborn GM Petition Service
    - North American Square Enix Support Center
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  2. 08-26-2013 02:16 PM #2
    Lemonaid
    Player
    Lemonaid's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lomisa
    Posts
    27
    Character
    Lemon Aid
    World
    Behemoth
    Main Class
    Machinist Lv 60
    Quote Originally Posted by iMark521 View Post
    Then why is the server status telling us they're online?
    Not to mention they posted on the lodestone news that they fixed the problem, no?

    08/26/2013 12:30 AM
    [Recovery] GM Petition Service and Support Center Recovery (Aug. 25)
    We were experiencing the following technical difficulties with the GM petition service and North American Square Enix Support Center. However, we are happy to announce that these issues have been addressed.

    We apologize for any inconvenience this may have caused and thank you for your patience.

    [Date & Time]
    Aug. 25, 2013 from 1:00 a.m. to 9:00 p.m. (PDT)

    [Details]
    - GM petition service for FINAL FANTASY XIV: A Realm Reborn is unavailable.
    - Assistance from the Support Center is unavailable.

    [Cause]
    Network equipment error

    [Affected Services]
    - FINAL FANTASY XIV: A Realm Reborn GM Petition Service
    - North American Square Enix Support Center

    Sorry Dear but "American Square Enix Support Center"had nothing to do with game servers. it's the SUPPORT CENTER.

    servers are down til further notice. also don't know why on lodestone they're up. probably only login server on maintenance.
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