As a note, the following is not a rant, but just wanted to share something I had on my mind.
You know, something has been bothering me a lot ever since the Early Access started. Now as a note, I've been part in many, many MMO launch, and the kind of troubles we see these days is nothing new, nor is it something I didn't expect. I'm used to it, and I usually just remain patient until those troubles go away (usually after a couple of days after launch).
But being in all those game launches, something is really starting to tick me off with almost every game companies running online servers. They always play the "we didn't expect that many players" card, and send us nice little apologetic messages through forums or twitters. And I'm really sick of that. This is bullcrap at it's best. The truth is, it's all about money.
Those companies build games that costs millions of dollars in developpement. There is no decisions that isn't being thought through, no details left unattended. They got specialist studying the markets, they got the sales numbers from preorders. There is no way in hell they can make me believe they didn't know how many players would be logging.
Fact is, they know full well that there is no reason to buy 5000 servers (just throwing that number here) to support a launch when they know full well that 2 weeks later, they will only need less then half of those servers to run everything on cruise control... And I'm pretty sure that when they get down to it, they prefer to lose the few people who will lose patience with the server problems then to lose all that money with those useless servers...
It's a common practice. Almost all online games nowadays, be it diablo 3, Sim city 5, or any other MMOs run into those kind of connection problems. While I do agree that problems are bound to happen (and I'm fine with that), failing to provide the required hardware to support to initial flow of new players is just cheap and unfair to us, the buying customers. and sadly, we fall for it everytime.
And all this is twice as lame when you thing that Realm Reborn is NOT a new game at all....it's a relaunch. They are in the very unique position to know full well what was coming. They only needed to look at the launch history for the version 1.0 to have a pretty good clue. Granted it's a new engine and all, but it's still the second launch for Final Fantasy XIV which went through pretty bad hell on the initial launch and the following year.
and yet, they play the card telling us they didn't expect that many player....I just don't buy it.