You got early access. Nowhere did they say you'd get an entire, uninterrupted 142 hours.
What exactly did you earn or pay for and not receive that requires compensation?
You got early access. Nowhere did they say you'd get an entire, uninterrupted 142 hours.
What exactly did you earn or pay for and not receive that requires compensation?
If you advertise a bonus, privilege, bribe or anything else you want to call it and don't deliver you have essentially committed false advertisement. That's the black and white of it. SE failed to uphold their end of the bargain because they didn't qualify the terms.
If SE had added something like "Please be aware that server stability may limit the time in which you may participate in Early Access", what would have happened?
Fewer pre-orders for one.
"Hey, order the game and get in early! We won't tell you how early until it's really close to the time, and then we're not gonna mention server stability either because LOL@U, you already paid!" Not a very catchy slogan. And the "you should've known it would be like this, every launch has issues, blah blah" argument is weak. It is what it is, a messed up Early Access.
There is absolutely no way anyone can justify or defend this from a business standpoint. Anyone who says otherwise is just delusional, and I pray you never have any serious control over any company I invest in.
As far as how big a deal it is, it's not that big of a deal to me. I certainly don't think anyone deserves super special mounts or weapons for it.
If anything, SE could send an in-game item, one-time use that grants +50% (or so) exp for 3 days (time runs out whether you're logged in or not) to make up for any 'time/exp loss'. I couldn't care less!
i should be compensated for reading a lot of these posts.
Tell SE support that you didn't get your EA code or that the code don't work. Maybe they can help.
You know what...I don't even mind all the server and downtime errors. I do mind my two friends inability to join my server however...and I find that inexcusable.
Ahh nice to see the draconian posting limitations are doing their job stopping troll threads, stopping stupid threads, and stopping dupe threads.
They don't owe you sh*t. Yes, it is said that if you pre-order, you get into early access. And you guys did get into early access. It was buggy, yes, but it is early access. Had some maintenances that made me wait, that didn't prevent me to get up to Haukke Manor story-wise and get all my THM/BLM quests done. I had my early access. It was not flawless, but I had it.
We are still getting 1017s and my gf is threatening to quit the game.
They appeared to have 'extended' the 'early access' period to August 29, but with the game formally released on the 26th, the extension probably means you get two more days for free.
It's extra frustrating to keep looking at character selection screen and unable to login after a hard day's work, not to mention hours of productivity loss attempting to login.
I think students and no-lifer can shut up on this issue since you guys won't really understanding this is close to a deal-breaking situation for us.
|
![]() |
![]() |
![]() |
|
Cookie Policy
This website uses cookies. If you do not wish us to set cookies on your device, please do not use the website. Please read the Square Enix cookies policy for more information. Your use of the website is also subject to the terms in the Square Enix website terms of use and privacy policy and by using the website you are accepting those terms. The Square Enix terms of use, privacy policy and cookies policy can also be found through links at the bottom of the page.