No one would ever say the game is a poor game, it is a great game. The servers, on the other hand, are complete garbage. And the "Square did not know how much demand there would be" argument is a bunch of non-sense. They know exactly how many people pre-ordered. Plus, the Japanese servers are running flawlessly with the same kind of load. SE simply screwed the pooch with the datacenter they set up for NA. Simple as that.