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  1. #1
    Player
    Nataskiller's Avatar
    Join Date
    Aug 2013
    Posts
    42
    Character
    Seigy Heart
    World
    Leviathan
    Main Class
    Gladiator Lv 80
    Quote Originally Posted by kaellok View Post
    So, the only moderately useful thing I can interpret from your post is asking this: "Why are people posting about problems they are encountering instead of doing something else?"

    1. Because posting the problems helps SE know about the problem, how large it is, and what caused it.
    2. Certain errors don't just 'go away' on their own; specifically, Error 3102 (your character is still logged in) is game-breaking to the point that someone SE-side has to take action, or servers have to be reset, for you to try to login and get hit with Error 1017 (World is currently full.) Customer Service isn't open on the weekends, so the only way to let them know is posting on the forums (still a long-shot, but at least it's a possibility).
    3. Forum posters are those that have the deepest connection to a game. If there are 5,000 people posting problems on the forums, SE can estimate that there's 50,000 people that are having the SAME problems, but aren't posting. If there are 500 people threatening to unsub, there are 5,000 people who will just quietly walk away.
    Yes I agree with what your saying there. I tossed you a like for it. But the point now there are people raging and causing negativity, yes I understand everyone paid for it and they have a right to complain about something they paid for. But it only takes so much, im more then sure SE knows the problem and is trying to fix it.
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  2. #2
    Player
    kaellok's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Arianne Lefihna
    World
    Balmung
    Main Class
    Conjurer Lv 60
    Quote Originally Posted by Nataskiller View Post
    Yes I agree with what your saying there. I tossed you a like for it. But the point now there are people raging and causing negativity, yes I understand everyone paid for it and they have a right to complain about something they paid for. But it only takes so much, im more then sure SE knows the problem and is trying to fix it.
    Well, SE could do themselves a HUGE favor in containing the rage by having more, and more proactive, communication. Granted, they always have to be careful, because gamers will parse every word they say (and don't say) and turn it against them. However, seeming to ignore the problem (whether they are or not) doesn't help anything. I'm being patient, even though I've been able to play only 1 hour today--despite having all of today devoted to leveling. Error 3102 is pretty much the worst thing ever. Unable to access the duty finder servers is a very close second. We don't know if the issues they think would fix the problem are working, and we're suffering different ones--or if it's the same ones, still NOT fixed. Based on my experience in Beta 4, I came into this very, very worried. They have not alleviated my concerns AT ALL.
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  3. #3
    Player
    Nataskiller's Avatar
    Join Date
    Aug 2013
    Posts
    42
    Character
    Seigy Heart
    World
    Leviathan
    Main Class
    Gladiator Lv 80
    Quote Originally Posted by kaellok View Post
    Well, SE could do themselves a HUGE favor in containing the rage by having more, and more proactive, communication. Granted, they always have to be careful, because gamers will parse every word they say (and don't say) and turn it against them. However, seeming to ignore the problem (whether they are or not) doesn't help anything. I'm being patient, even though I've been able to play only 1 hour today--despite having all of today devoted to leveling. Error 3102 is pretty much the worst thing ever. Unable to access the duty finder servers is a very close second. We don't know if the issues they think would fix the problem are working, and we're suffering different ones--or if it's the same ones, still NOT fixed. Based on my experience in Beta 4, I came into this very, very worried. They have not alleviated my concerns AT ALL.
    Welp.. Right meow I have the 1017 error. But im having a nice pleasant conversation on the forums right now and playing league on the side. Because I have faith in SE. Well atleast a little faith.. but still! Its there ... But also SE are humans they make mistakes... (alot of them somehow..) and they need sleep as well.. so yeah...
    (0)