So, the only moderately useful thing I can interpret from your post is asking this: "Why are people posting about problems they are encountering instead of doing something else?"
1. Because posting the problems helps SE know about the problem, how large it is, and what caused it.
2. Certain errors don't just 'go away' on their own; specifically, Error 3102 (your character is still logged in) is game-breaking to the point that someone SE-side has to take action, or servers have to be reset, for you to try to login and get hit with Error 1017 (World is currently full.) Customer Service isn't open on the weekends, so the only way to let them know is posting on the forums (still a long-shot, but at least it's a possibility).
3. Forum posters are those that have the deepest connection to a game. If there are 5,000 people posting problems on the forums, SE can estimate that there's 50,000 people that are having the SAME problems, but aren't posting. If there are 500 people threatening to unsub, there are 5,000 people who will just quietly walk away.
4. Those taking the time telling people they're entitled whiners for demanding that a product they paid for match up to the description they are given are the worst. We SHOULD be angry with SE. This isn't their first MMO launch. There have been dozens of MMO launches over the last 15 years, and lessons SHOULD have been learned. If they weren't, they DESERVE the scorn. People are definitely taking the rage level a little too high; but the defenders of SE because they are used to crappy service are equally bad.
The situation sucks. People should just admit that it sucks, but also acknowledge that SE is working on fixing it. If everyone hated the game, no one would be mad at being unable to play it; the frustration is not a bad thing--it's perfectly understandable. At least, it's understandable as long as you're capable of looking at situations objectively.


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