same issues occurred during phase 4. they had a week (maybe not enough time, but thats their own fault) to plan for this. needed more server capacity, should have expected an even heavier influx of players for early access.

it just always amazes me how mmo developers, after nigh 15 years and dozens (hundreds?) of mmo releases, still have these same problems again and again. no one is starting from scratch, look at the problems others have had and learn from it ffs.