Am I being realistic?

[SuperDevin]

I don't care how many issues come up, I understand that will happen. I want regular COMMUNICATION from SE that they are working to address things, that, "here's what's really going on," that, "here is a general time frame for when we should have this fixed" -- the complete lack of (or very tiny "general issue") communication we're getting says, as someone else put, "we don't care, you don't matter" more or less.

I understand that. They should be a little bit more vocal about what they are doing.