Am I being realistic?

[Janeway777]

Before you flame others in a thread about the server issues please think about that question. I don't think most of you realize how servers work and what is going on. Basically SE has WAY more players than they expected for EA and probably launch too. They probably didn't find this out until you did. You can't know how many people are going to log on until they actually LOG ON. Then once you see "oh crap we need way more servers plus their are issues with current ones" you have to get more servers which takes time.

SE wants to make money so they are going to work as fast as possible to fix things so that people actually play. That being said having a large player base is a good thing. The more people that play the more content we will get. So basically just wait it out for a few days and hopefully things will turn around. If they don't then rage on. Till then please stop flaming. It doesn't help. Letting SE know there are issues does help. Whining does not.

I don't care how many issues come up, I understand that will happen. I want regular COMMUNICATION from SE that they are working to address things, that, "here's what's really going on," that, "here is a general time frame for when we should have this fixed" -- the complete lack of (or very tiny "general issue") communication we're getting says, as someone else put, "we don't care, you don't matter" more or less.

[SuperDevin]

I don't care how many issues come up, I understand that will happen. I want regular COMMUNICATION from SE that they are working to address things, that, "here's what's really going on," that, "here is a general time frame for when we should have this fixed" -- the complete lack of (or very tiny "general issue") communication we're getting says, as someone else put, "we don't care, you don't matter" more or less.

I understand that. They should be a little bit more vocal about what they are doing.

[Daku_Naito]

I don't care how many issues come up, I understand that will happen. I want regular COMMUNICATION from SE that they are working to address things, that, "here's what's really going on," that, "here is a general time frame for when we should have this fixed" -- the complete lack of (or very tiny "general issue") communication we're getting says, as someone else put, "we don't care, you don't matter" more or less.

Exactly, drivel and PR BS is not what anyone wants. I want up to date communication with the truth. If you found the problem, tell us what it is so we feel better, rather than just wandering. People would take to that and feel better that they have communication, it would make up for so much more than they think.

[Aomee]

Exactly, drivel and PR BS is not what anyone wants. I want up to date communication with the truth. If you found the problem, tell us what it is so we feel better, rather than just wandering. People would take to that and feel better that they have communication, it would make up for so much more than they think.

I would also like detailed updates! :c This is like sitting in a hospital ER. Theyre "getting to your case" but they don't tell you what your case is. @_@ I need a doctor to explain please!

[FornaxLacerta]

I understand how servers work. Most than likely the issue they're having doesn't have to do with server infrastructure (CPU/memory/NIC), but rather some kind of database tuning or connecting pooling. Most large servers these days are virtual machines to which you can dynamically allocate additional resources. If a server is CPU constrained you can dynamically allocate additional CPUs to that server in realtime. In my professional experience with applications of this nature I'd lay odds on this being some kind of database query tuning issue.

[Twiggando]

I understand how servers work. Most than likely the issue they're having doesn't have to do with server infrastructure (CPU/memory/NIC), but rather some kind of database tuning or connecting pooling. Most large servers these days are virtual machines to which you can dynamically allocate additional resources. If a server is CPU constrained you can dynamically allocate additional CPUs to that server in realtime. In my professional experience with applications of this nature I'd lay odds on this being some kind of database query tuning issue.

True. If you ever made a "private server" of a game just to experience with it then you'll know just how and why these database issues keep popping up. Due to it be a worldwide/huge database they just can't risk restarting but rather try to make realtime changes.

[DerringerSwyft]

Basically SE has WAY more players than they expected for EA and probably launch too.

A company that doesn't know how much of it's own product it sold? That sounds trustworthy.

[Dragonmyst]

As someone who works in IT, I can wholeheartedly say that I do understand how servers and capacity works.

I can also say that any competent IT Department would look at their Peak Concurrent User Numbers during the Phase 4 beta was, and when the problems started, and gear up their server clusters for that many people at a very bare minimum, and in my opinion, at least give themselves 25% of extra capacity for overhead.

While I don't think 1 week between Open Beta/Stress Test, and Early Access Launch is enough time, they certainly should have been installing more hardware into the data centers to increase the capacity to handle the load.

The simple fact that the servers are being limited to stabilize the platform means they definitely do not have enough hardware to handle it, and the software portion is poorly optimized to handle the load as well.

They need to pick up the football and try again... and here we are, less than 48 hours from Official Launch, While I really love the game they crafted, and want it to succeed, the Hardware side of things seems to be managed by a horribly inept team... they need to get some of the JP datacenter guys to help with this... right now.

[Nialle]

23 hours since their last update tweet is not cool, I don't care what the issue is.

[banned]

same issues occurred during phase 4. they had a week (maybe not enough time, but thats their own fault) to plan for this. needed more server capacity, should have expected an even heavier influx of players for early access.

it just always amazes me how mmo developers, after nigh 15 years and dozens (hundreds?) of mmo releases, still have these same problems again and again. no one is starting from scratch, look at the problems others have had and learn from it ffs.