Service Accounts

[TurtlesMayCry]

That seems to be the million dollar question. A lot of people, including myself, are experiencing similar problems. I registered my EA code to my SE account, did all the steps correctly. Yet, it shows me have two service accounts..all my characters are on the first and it says "can not be played in this environment", but I can get onto the second randomly created account. It makes no sense..at all. I hope we all get answers soon.

I had this same problem because i made a second service account by mistake and applied the EA code to it ( lol idk wth was i smoking >XD). When I tried to log into my original service accnt, I got the same message saying I couldn't play my original sevice account (where I have all my lvl'd up characters). I decided to try something afterwards. I pre-ordered from Amazon, used and redeemed the pre-order code and then launched the game. It then asked me where do I want to apply the pre-order bonus stuff and I put it on my original service account. After that, I was able to play with my original service account again. I guess your second service account is the only account registered for early access and not your first one. That's why you can't use it now unless you get another EA code.