Same thing I did, go to the support page, linked a few pages back, and send them the appropriate form.i'm a bit scared... i d/ced because of the alt tab bug so i decided to put in my code for my physical pe collector's edition since i saw the site was open... only thing is, it made a 2nd service account, and on the 1st service account it only shows my jp character i made when i was bored... i'm a bit worried since i don't want to start over
does anyone know if the collector's edition on the 2nd service account (including the free 30 days) applies to the first service account? or should i just contact SE customer support
The CE should only apply to the accountyou chose


As anyone gotten a reply yet? I submitted my ticket on the early hours of the 23rd and still nothing. :/
I'm getting really frustrated with the company itself, it's almost impossible to enjoy this game without getting trouble. What an awful launcher with a really bad interface for the ps3, I ended up with two service accounts. I'm still waiting for the reply to my ticket and just want to the play the damn game.
I finally got a reply to my ticket. They told me it will take 48 hours to process and fix it. I am not really worry about it anymore. I purchased a physical copy from Gamestop. So, I suppose I can just register the CE code to my "service account 1" slot and delete the other..should be fine, right?
Yeah but you need the code for EA to get the EA items on the account.I finally got a reply to my ticket. They told me it will take 48 hours to process and fix it. I am not really worry about it anymore. I purchased a physical copy from Gamestop. So, I suppose I can just register the CE code to my "service account 1" slot and delete the other..should be fine, right?
I called Sony and I am getting a refund of my CE I bought on the PSN since it isn't installing. I am getting a hard copy from Gamestop.


I could use one of those codes.
It seems like the forum doesn't allow for private messaging, so can you send an e-mail to lemnosreiner@yahoo.com?
Thanks in advance.
My characters show up now. Seems a lot of issues are fixed with the "just wait around a while" method. Hopefully time will iron out everyone else's problems, too.
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